Privacy Policy
Last updated: 2026
Texas 65 Guidance ("we," "us," or "our") is a registered DBA (Doing Business As) of Ernest Gutierrez, a sole proprietorship and licensed insurance agency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
Contents
1. Information We Collect
We collect information you provide directly to us, such as when you request a consultation, submit a form, book an appointment, or communicate with us. This may include:
- Contact details such as your name, phone number, email address, and mailing address;
- Information relevant to your insurance needs, such as your ZIP code, age or date of birth, and general coverage interests;
- Records of your communications and consent (including date, time, and the information you submitted);
- Technical information collected automatically, such as IP address, browser type, and pages visited.
We ask that you do not send sensitive health information through unsecured web forms or text messages.
2. How We Use Information
We use the information we collect to:
- Respond to your inquiries and provide the guidance and services you request;
- Compare and present Medicare and health insurance plan options available in your area;
- Schedule, confirm, and remind you of appointments;
- Contact you about plan options, quotes, enrollment periods, and plan reviews where you have consented;
- Maintain records required for compliance, licensing, and quality assurance;
- Operate, maintain, and improve our website and services.
3. SMS & Mobile Communications
If you provide your phone number and opt in, you may receive text messages from Texas 65 Guidance (a DBA of Ernest Gutierrez, a sole proprietorship) related to your inquiry, plan options, quotes, enrollment periods, plan reviews, appointment scheduling, confirmations, and reminders.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply, depending on your mobile carrier and plan.
- You can opt out at any time by replying STOP. You can request help by replying HELP.
- Consent to receive text messages is not a condition of purchasing any product or service.
- Opting in to SMS is separate from opting in to marketing calls or emails; you may consent to some, all, or none.
No sharing of mobile information. Mobile information and consent records (including phone numbers and SMS opt-in data) will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and service providers in support of our Services (such as CRM, calendar, messaging, or compliance providers) is permitted only for the purpose of delivering those Services to you.
4. How We Share Information
We do not sell your personal information. We may share information only as follows:
- Service providers: with vendors who help us operate our business (such as CRM, scheduling, hosting, and messaging providers), solely to deliver services to you and under obligations of confidentiality;
- Insurance carriers: when you choose to apply for or enroll in a plan, with the applicable carrier to process your request;
- Legal requirements: when required by law, regulation, subpoena, or to protect our rights and the safety of others.
As noted above, mobile opt-in data is never shared with third parties or affiliates for their marketing purposes.
5. Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control cookies through your browser settings; disabling them may affect some features.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
- You may opt out of marketing texts by replying STOP, and opt out of marketing emails using the unsubscribe link;
- You may request access to, correction of, or deletion of your personal information by contacting us;
- Depending on your state, you may have additional privacy rights, which we will honor as required by law.
8. Third-Party Links
Our website may contain links to third-party sites, including Medicare.gov and insurance carrier websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date will reflect the most recent revision.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us:
- Texas 65 Guidance (a DBA of Ernest Gutierrez)
- 6910 Windy Way Dr, Corpus Christi, TX 78413
- Phone: (361) 944-7375
- Email: [email protected]
Medicare Disclaimer: Texas 65 Guidance (a DBA of Ernest Gutierrez) is a licensed insurance agency. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all of your options. Not connected or affiliated with any United States Government or State agency. This is a solicitation for insurance. A licensed insurance agent may contact you.